VOiCOM Convergence / VoIP - Network Quality of Service (QoS)

To discover more about Network 'Quality', QoS strategies and issues, download our QoS white paper using the above link, call us on the above telephone number or complete the information contact FORM.

Traditional telephony services and voice through a TDM based PBX, is provided within a very rigid and controlled, mainly physical, environment. This is great for the quality of voice transmission, but provides for very insular, inflexible and often poorly integrated services between vendors and indeed even between telephones themselves.

These are some of the 'drivers' behind migrating and adopting a convergence solution. However, placing voice within a network shared with 'time tolerant' traffic (such as email and web services), is potentially bad news for providing that all important 'quality' voice. No gain without pain then.... True, but plan and formulate a Quality of Service (QoS) strategy, and this should alleviate any potential problems and allow for a new lease of life for your telephony applications and services.