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The scope of convergence ROI is vast - workforce productivity enhancements, network admin simplification, infrastructure reductions, maintenance, staffing and facilities savings...
VoIP, Convergence and IP Telephony..... a 'Brainer' not a 'No Brainer'
There are many practical, logistical and competitive reasons for the adoption or migration towards a converged communications solution - commercial and financial cost justification and subsequent ROI evaluation is often difficult and misunderstood.
Sure, moving to a converged network can substantially reduce an organization’s total cost of ownership for its network, and reduce the ongoing costs required to maintain and upgrade the network - and by simplifying the administration of the network, an organization’s IT staff can focus more on strategic initiatives that can generate demonstrable business benefits. While these hard cost savings are enough to justify migrating to a converged network, the less easily quantifiable “soft” benefits provide the most compelling argument for why an organization should begin migrating to a converged network.
